How can I change my address after I placed an order?
You may email customer service at firstname.lastname@example.org
NOTE: There is a possibility that an order may get shipped less than 24 hours.
NOTE: All emails will receive a response within 48 BUSINESS hours. (email responses may get delayed due to high volume time)
RETURNED TO SENDER
What happens if my order is returned to sender?
Stay Woke Toys is not responsible for any shipment issues caused by any carrier. In this case a store credit will be issued to you in the full amount of your order. No refunds will be given.
What forms of payment can I use?
Products from Stay Woke Toys may be purchased using Mastercard, Visa, American Express and Paypal. We do not accept returns, exchanges or refunds. All Sales Are Final.
How long does shipping take?
Items are processed within 2-5 BUSINESS days and then shipped out either Standard or Priority, depending on the customer's shipping choice at check out. Standard Shipping generally take 5-7 business days and Priority about 1-3 Business Days.
How do I change or cancel my order?
Every purchase is a final sale.
What method is used for domestic shipping?
All packages are shipped USPS ONLY.
Do you ship internationally?
Yes, please see Shipping Policy at checkout.
I am an international customer. Do I have to pay customs and taxes?
Items shipped outside of the United States may be subject to import duties, taxes and/or charges which are not included in the total cost of your order, nor will they be covered or reimbursed by Stay Woke Toys.
In addition, we are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers to the local carrier in your country or air and ground transportation strikes of delays once the package has exited the United States.
Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.